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Terms and Conditions

Terms and Conditions of Site Use

The Enzi Chair website (www.highchair.co.za) is a service solely for our customers. The following terms and conditions of Site use govern your use of the website of www.highchair.co.za.

Banking Details
Standard Bank - Cheque Account
Branch: Rivonia
Account Holder: Smart Designs
Account Number: 4200  28641
Branch Number: 001 255

For direct bank transfers and EFT: As payment reference, please use the order number reflected in the order confirmation you received by email.

Be advised that any use of the www.highchair.co.za website (browsing, promotion, making purchases, and any other online activity) constitutes your agreement to follow and be bound by jurisdiction in the Republic of South Africa within the terms of use. Smart Designs reserves the right to update or modify the terms of use at any time without notification. By using the site following any such change, you agree to follow and be bound by the changes to the terms of use. Smart Designs recommends that you review the terms of use each time you visit to be aware of changes.

Smart Designs reserves the right to refuse or modify any order that does not comply to the terms of use or where changes have been made. Any modifications will be addressed on the order form receipt or maybe notified by email, phone, or fax.

At anytime, if you do not agree to, should not, not allowed to, or cannot comply with any of these terms of use, do not access or use this site. In the event of a violation of the terms of use, Smart Designs reserves the right to seek any or all remedies available by Law and in equity within stated jurisdiction.

Smart Designs Disclaimer
Facts and information on the website are believed to be accurate at the place on the site. Changes may occur at any time without notice.
Orders are all subject to availability. All data that is provided on the website is for informational purposes only.
Under no circumstances or in no event is Smart Designs liability to exceed more than the amount of the purchase in the event that there is proven a liability on Smart Designs part.
By viewing or placing an order with Smart Designs, customer agrees to the terms of use. Upon viewing or placing an order, signifies that you have read and agreed to all company policies.

Cancellation of an Order
For proper cancellation of an order, you must call us at +27 839 874447 during business hours (8.30 am to 4.30 pm) or email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Refusing shipment of an order, you will incur expenses and delay refund or credit. In the event that shipment is refused, we charge a 15% restocking fee.

Credit Card Refunds
Credit Card Refunds are only processed and issued to the original credit card and original purchaser that was submitted for payment.

Privacy Policy

Smart Designs CC and The Enzi Chair website (www.highchair.co.za)  is committed to protecting your privacy.

The information collected, maintained and stored is meant only for the purposes of verifying you as a customer when transacting on this site. Your credit card details and personal information will not be stored or disclosed to any third party.

We receive and store any information you enter on our Web site or give us in any other way. We use the information that you provide for such purposes as responding to your requests, customising your shopping experience, improving our online store and communicating with you.

We only release personal information when we believe it is necessary to comply with the law; enforce our Terms of Use and other agreements; or protect the rights, property, or safety of The Enzi Chair website. This includes exchanging information with other organisations for fraud protection. This does not include selling, sharing, or disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set out in this Privacy Notice.

Security Policy

Shopping with www.highchair.co.zais safe and secure.

We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

It is important for you to protect against unauthorised access to your password and to your computer. The user agrees that their username and login will be used for personal use only and that this information will not be disclosed to any third party.

Returns Policy

Smart Designs CC would like to make your shopping experience as pleasant as possible. If for any reason you aren't completely satisfied with your purchase, you may return non-sale merchandise up to 14 days from date of receipt for a full refund or store credit (less shipping costs and surcharges).

If we supply the wrong product or if the product is in any way faulty or damaged on delivery, we will exchange it for the correct one.
All items must be returned in their original packaging in a saleable condition.
All sale and special order purchases will be refunded for store credit only.

To make a return or exchange, please e-mail us  ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) or call us at: +27 839 874447 to obtain a return authorisation number.

 

 

 

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